What a pleasant stay from check in to breakfast being ready with plenty of options. Areesha was especially nice and welcoming. And housekeeping was on point with a clean room!! Thank you all.

My mom and I had an incredibly disappointing experience at this Comfort Inn on June 26th. When my mom booked our stay, she explained that I have an emotional support animal. She was told by the representative, Natasha, that management had approved my dog to stay as long as he remained with us at all times. She even offered to provide my ESA documentation, but was told it wasn’t necessary. When we arrived, the front desk employee, Miguel, told us my dog wasn’t allowed. My mom explained that we had already received approval and again offered my ESA documentation, but he refused to look at it. Instead, he told us the manager already said no and threatened to call the police if we didn’t leave immediately. Rather than trying to resolve the situation or honor the approval we had been given, we were forced to leave with nowhere to stay for the night. We were left sitting outside, scrambling to find another place to go after relying on the hotel’s promise that we would be accommodated. Being threatened with police over a mistake made by the hotel’s own staff was humiliating, unnecessary, and completely unacceptable. I’ve never been treated with such disrespect or experienced such a lack of compassion and hospitality. I truly hope no one else has to go through what we did here.

I travel a lot for work and stay in many different places. This work trip was my longest (13 nights) so I got to know several staff members by name before leaving. Charlie was, by far, the most enjoyable part of my stay. On day one, he replaced the thermostat in my room because mine was not working properly. From then on, Charlie went above and beyond to make sure my stay was pleasant and comfortable. And, when I asked, he even had little to-go breakfast bags made up for those of us who had to leave for our shift well before breakfast hours. It did not take long to feel like Charlie was family with the laughing and cutting up I could do with him while I was passing through the lobby. The only downside was my work schedule left me needing a nap during a break in my day, but that was very difficult to do with the loud construction noises from them remodeling one half of the hotel, loud music & TV from other rooms and kids screaming and playing in the halls. Not Charlie's fault, it happened on his days off, but feel like nothing was really done to stop this! All in all, it was a nice home away from home and I would return if in the area! I would love to see the remodeling results too!! Thanks again Charlie & Comfort Inn Medford-Long Island! ????

From the front desk all the way to Maintenance this is the cleanest, friendliest, on top of their game staff I’ve seen in a long time, Juan the houseman was very polite and helpful, quiet, and quick! Front desk staff were amazing! I’ll be back!

They try good price they can give discounts so push them a little at check in . Takes a while for hot water to build up in sink and shower security guard makes round and was loud letting hallway door slam closed behind him I called front desk and they were nice about it and said they will let security know. Phone in room not working. Room is and mostly clean but little outdated rugs look like they could be changed gave a dirty appearance but they are renovating beds comfortable sheets clean. LIE right next door very convenient places to eat near by and breakfast was good with variety of choices overall very nice and pleasant I would come again.

My accommodations for the night could not have been better. Charlie at the front desk was an extraordinary addition to my stay. He checked me in and offered up directions to local eateries.

I was a bit skeptical about staying here based upon past reviews. However, I did not encounter a single issue during my three nights. Yes, the hotel is a bit older, but they are in the process of updating. My room was clean, it had a mini-fridge, microwave, and a coffee maker. Their breakfast was included and VERY nice. There were a variety of choices, even eggs, sausages. The hotel was easy to find and conveniently located off the L.I.E. They had free parking, which is GREAT, as I simply cannot understand why a lot of hotels in the area charge $10-$20 a night to park on their property. I think that is absurd and a quick way to NOT attract guests. This hotel had plenty of places to eat nearby as well. Every staff member was friendly, kind, and very helpful. This makes a hotel stay extremely satisfying for a traveler. I want to thank this Comfort Inn for a pleasant stay, and when I return to Long Island in the future, this is where I plan on staying.

The Comfort Inn was very clean, quiet, and the staff was super nice and helpful. Their complimentary breakfast was delicious.

Needed a hotel room least minute (actually, early in the day) and unlike their next door neighbor who couldn't accommodate me even though I'm a member (Marriott), THIS location gladly helped me and even helped me save a little money. The front desk was very friendly and efficient. The room was clean, comfortable and actually quite nice. The location itself (right off of Interstate 495 - the L.I.E. on Route 112) was perfect. The bed was decent and clean. Overall a nice experience and I WILL be back next time I'm in the area.

For a budget hotel it is a great place to stay it's clean you get a continental breakfast that actually has eggs and not just a cold bagel. The rates are good the place is clean the maids do great job. Hotel is comfortable quiet and satisfactory to me.