Booked one night, proceeded to extend for an additional 2 nights shortly after arriving. We were told that they only had availability for the next night but to come back and check the following day to see if there were any cancellations for the 3rd night. Without informing or confirming, they just charged my card more than double the original booking rate for extending 1 additional night. After speaking with the front desk and canceling the extension, the charge was supposed to be reversed to my card. However, the following morning, I got another charge to my card for 2.5x the original booking rate. Upon addressing this, I was informed that they never canceled the extension and instead took it upon themselves to book another night. All in all, my card got charged just approx $1k for a single night that was supposed to be $179 including taxes & fees. As far as the room- it was clean & beds were comfortable. Nice size TV..:. Insufficient outlet availability, the fridge was very tiny and not very cold, the shower water only reached luke warm. Upon attempting to access the pool for the last hour of our stay, our room key would not work (pool area may have been closed despite being told it would be open from 9am-9pm). The complimentary breakfast was nice; decent selection of options. Coffee bar available throughout the day.

I will never stay here again. Weed smell and the staff basically called us liars. Horrible. Do Not recommend. There are much nicer hotels in the area. I would highly recommend that you choose one of those other than this one.

Staff very nice. Rooms very tight, closet holds maybe 2 days of cloths.. clean place. Elevator tight and very slow.. parking lot is tiny, people.park behind you on edge. Also main entrance is entrance to.2 hotels and people.drive very fast, watch kids.

Very hospitable front desk! This is a rarity these days. Nice, clean and very attentive friendly staff. We were there for overnight stay on our way out of town. And the hotel was at full capacity and aftee traveling so many hours, we were extremely tired! And the family above us had rambunctious children stomping and jumping. I asked if we could get another room, but they didn't have any open rooms. But they did speak to them and the noise ened. Awesome! This was a great hotel to say in.

They dont accommodate your profile for a king size room even if youre a gold elite member. Marriott need to remove all Fairfield Hotels from under them. They all suck. No laundromat on site either.

Katerina the general manager and her staff run a truly outstanding hotel. From the entrance and lobby to the hallways and rooms, it is absolutely spotless. Breakfast is substantial with fresh eggs and sausage and a waffle maker with lots of toppings. We will definitely stay here again !!

The customer service is horrendous here. Took about 30 minutes to check in. I’ve never had a problem with any other Marriot hotel, usually a pretty easy process. When I checked out I never received a final folio with my charges. When I called in they left me on hold and never answered the call. I called back several times to try to speak to someone and the women didn’t even give me a chance to speak and just put me on hold. Very disappointing customer service.

One of the least pleasant experiences I’ve had at a Marriott in some recent time - especially being a platinum elite member. First room I was in - I could hear all the movement in the room above. Also - the water pressure ended up being very low in the room and the toilet had difficulty flushing. I requested for maintenance twice and it never HAPPENED!! Ended up moving rooms - room service came at 8am - I passed and requested cleaning when I leave the hotel at 11am - twice - I never received the room cleaning. Would t recommend this hotel moving fwd.

Rude staff!!. Wh had an issue with hot water in our room. Told the staff. Returned to the room, same issue. They moved us and still no hot water. The GM was extremely rude to my wife and even told her corporate would not do anything if we called them. My wife didn't even say anything about calling corporate. Do yourself a favor, stay somewhere else....

Islaine, the front desk girl was extremely rude to me and my wife during the stay. She called us nonstop from 11:15am to 11:53am until our checkout. I understand checkout is at 11am but my wife was sick from the New Year’s Eve parties the night before. She harassed us and when I told her my wife needed a bit more time but we’re rushing, she was dismissive and warned us to get out asap. I’m a Bonvoy member and I have never been treated like this before. This was my worst experience with the Marriot brand. I sincerely hope something is done about this.