I stayed here for work. The shower was volatile in terms of temperature. Took forever to get warm, but went way past warm to scalding. Weird blue/green goo on the ceiling. The bathroom smelled like urine the first two days. Each day I had fewer towels, no more water, no more liners for the ice bucket. Temperature wouldn't go below 73 for sleep. Wifi was totally non existent for a whole night. Would not recommend.

The steps to the pool were inactive and they were falling apart. The pool itself was nice. The hottub was also inoperable. The shower leaked and there was a hole cut out behind a picture in the bathroom (Rm 219). The fridge didn't work and the remote for the TV was hard to use. The cleaning ladies come early (8 am) and if you ask them to come back in 10 minutes they come back in 3 hours. The food at the restaurant was good but the waitresses can be a bit nonchalant. There are basketball hoops (that were bent) and a dilapidated tennis court. Staff was nice. It was "Ok"

We took the kids here for a weekend staycation bc we heard the pool was different than the average hotel pool. What I liked about it was the changing rooms/bathrooms adjacent to the pool area so you don’t have to do the walk of shame in your suit and towel back to your room. We ate at the hotel restaurant and the food was good along with the service and atmosphere. No complaints about the rooms either. Just a chill time with our little maniacs (kids).

Stayed here on a work trip and my experience was very positive. The property has lots of well lit parking, food was good, bar area and service was great and the fitness center is well equipped with cardio, weights and space. The rooms are dated but clean and comfortable. Overall, this was a good spot in a good location.

I’m sharing this feedback in the hope that it reaches senior management for review. I had booked my stay through Priceline, and unfortunately, I had to cancel due to an unexpected illness. I proactively contacted the hotel two days prior to my scheduled arrival to inform them that I would not be able to travel. During that conversation, the hotel’s point of contact indicated that I would not be charged given the circumstances and the advance notice. Based on that reassurance, I believed the matter was resolved. However, the full amount was still charged, and subsequent communication resulted in being told that because the reservation was non-refundable, nothing could be adjusted or reversed. I fully understand non-refundable policies, especially when booking through third-party platforms. However, what is most concerning is the inconsistency between what was communicated to me and what was ultimately done. Had I been clearly told that no exception would be made, I would have at least understood the position. I’m not disputing policy — I’m concerned about accountability and follow-through. I would have sincerely appreciated either honoring the original assurance, offering a credit, or providing some flexibility given the advance notice and medical situation. I hope management reviews this situation, as trust and clarity in communication are just as important as policy. I would welcome the opportunity to discuss this directly with someone from the management team.

Sheila the bartender is awesome here. Great personality and professional service. The Reuben Sandwich was excellent. With putting the sauerkraut between the 2 layers of corned beef and the buttery toasted rye bread was a perfect stack. And the truffle fires were next level.

Analiese is the absolute BEST! She ensured our wedding party had all amenities and needs met. She truly went above and beyond all weekend. Cannot recommend this hotel and specifically Analiese enough!

We booked 60 rooms for our daughter’s nearby wedding this past weekend. A fantastic, absolutely adorable young woman named Analiese from sales helped us every step of the way. She inquired about the schedule for the entire weekend. Why? …because she actually created signs for our guests! She invited us to drop off the welcome bags early to get them off my plate. The large bridal suite easily accommodated the large bridal party. She texted throughout the weekend to ensure our guests were content. Why wouldn’t they be? The facility was immaculate, rooms very pretty, and lobby bar super comfy. Sunday breakfast was delicious. (Omelets made to order by cute chef too!) I’m in the wedding industry and plan to tell every bride I know about this gem of a hotel. Thank you Analiese for a seamless weekend!

I often stay here… it’s convenient, the food is pretty good, and I absolutely love the staff. But the rooms are another matter. Broken desks, clouded windows, broken luggage stand, mildewy bathrooms with rust stains in the bathtubs, hair in the sink, broken cabinetry, shoddy woodwork/repair jobs including a makeshift desk that a 6th grader could have made with the stain and finish slathered on so sloppily that they had splashed onto the dresser. Not to mention that on the supposedly quiet floor there was loud music and a couple arguing and slamming doors until 2am.

I called this Hilton for information to book a block of rooms for a wedding and to organize a post wedding brunch. I initially called and was transferred three times to the "proper department" that could discuss catering and if the amount of guests for a stay would meet the requirements for a room block. Tuesday I receive a call and I am asked information about the event, amount of guests, needs of the bride when she was staying until when, and needs for a brunch space. I was told I would be emailed after the call with information regarding the reservations and the catering. It is now Thursday and I still have received no email. So I call the hotel and get two voicemails and ultimately a person who directs me to another voicemail for me to speak with a Brittany. Shortly after I receive a call in which I am asked all over again what the stay is and what my needs are. I voice that this is catching me off guard because I've already done this. When I collect myself I give the information to be stopped and told that there is no availability on the days I'm asking. I say how is this possible when I was told differently. Well the world cup. Okay. What I HATE more than anything is a lack of accountability. To counter a lack of professionalism and for misinformation, with no other hotels in the area will have availability, the "I don't knows", you weren't talking to me, I've already said sorry I don't know what else you want me to tell you, that's on so and so and not me, is so elementary. I was misdirected. No I don't need you to find a room for me that isn't available I understand that can't happen but absolutely not would I ever stay here nor hold an event here with someone who gets louder and louder and talks over a potential customer. I can't imagine their hospitality is better than the staff who you have to speak to on the phone.