Staying at this hotel was made to feel like a home away from home. The service was great and the staff was excellent. Shout out to Riley at the front desk for the spectacular service

Beautiful hotel, but the thing that sets this hotel apart is the staff—they are outstanding (particularly at reception)! Everyone I came in contact with was friendly, helpful and professional. I have stayed at other hotels in this area, but this is it for me, looking forward to my next stay!

Beautiful hotel. But not very welcoming or kid friendly. We arrived at 2 Am there was a large group of adults in the main area- very loud group- some were out by the parking lot as we carried in the luggage’s- loud and drunk- Yet they complained about our children making noise on that very night-stating quite hours start at 10pm - then the next day complained again and threatened to quick us out. Our children were not running in the hallways or left unattended at any point. Also our room wasn’t next to any other guest rooms. The room to the right is q mechanical room and to the left was the small balcony. Which leads me to believe it was the reception lady- both nights the same lady was at the front- I explained that we have an active 5 year old and 2 year old. If you have autistic children or high energy children I would reframe from booking here as it will not be met with kindness or understanding.

The first room that they assigned me to had a broken table. I went to the front desk and asked for another room the room they then sent me to was better, but I ultimately discovered that the ceiling fan didn’t work. The bathroom fan didn’t work and some of the furniture was dirty. All in all the room was very tired and old looking unbeknownst to me at the end of the day they tacked on a $15 per day parking fee, which had not been previously disclosed having stayed at local residence Inn, other than the location being right near the Long Island railroad train station. There are much better choices for this type of stay on Long Island.

Filthy room. Used bar of soap to wash your hands. Some green liquid in frig. Dirty table. Sink filthy Yuk! Nice front desk people but house keeping needs to held accountable. Dirty hall carpets. Old bathrooms. Needs an upgrade.

On January 11th 2026 I booked this hotel to visit my boyfriend before I left back to college. He’s 22 and a listed and offered to check in and pay since I’m 20. The lady at the front who was the e supposed manager was very standoffish from the start because two young men wanted to check in. Immediately saying she cannot have someone under 21 in the room company policy yet my boyfriend who was 22 was checking us in. She then tried questioning his bank when jovia is a very popular bank especially in the area. Then tried asking what we were doing in the hotel and when my boyfriend responds with “chilling and hanging out before my partner goes back to college” she replies with “yeah I know what you people do”… immediately something should’ve rang in my head but she just said since i wasn’t above 21 we couldn’t check in when that doesn’t make sense when people with children walked right in so clearly this isn’t a 21+ only hotel. She ended our conversation with I texted the other manager and it’s policy and I quote “I don’t feel comfortable moving forward with this check in”. I asked to speak to a manager and she said “I’m manager on duty and have worked here for 20 years” beyond disgusted with open homophobia in 2026. Please Hilton do better.

Stayed in a king bed suite to spend our baby’s first Christmas with family. My baby is newly mobile so we were deeply upset to find used condoms by the bed. Thrilled people are practicing safe sex but this is a biohazard. Gross!

We just completed a 2 week stay at Homewood Suites Ronkonkoma (Station Yards) due to home renovations. (This was a very local hotel allowing us to go back-and-forth to our home for our contractors.) Upon walking into the hotel to check in, we were greeted by Chris. We explained that we were concerned about noise because we are not used to sharing walls for an extended period of time. He ensured that we would have a comfortable suite. We booked the top floor 2 bedroom, 2 bathroom corner suite equipped with a living room and full size kitchen. This suite was VERY large, had 3 TV’s (which was a comfortable perk for 3 of us) and was VERY private in its own section of the floor. Most importantly, it was VERY clean. Front desk staff was the most friendly we have ever encountered in any hotel. Chris and Riley always greeted us with smiles upon entering or leaving the hotel, which I personally did about 5-6 times per day. I always felt safe alone, which was very important when booking this stay. Housekeeping was wonderful in that our suite was kept very clean and well stocked with every amenity from home. Breakfast was served daily, and consisted of different hot foods, cereals, fruits, coffee, etc. they even served almond milk, which was a huge plus for me! On Wednesday nights the hotel hosted a managers reception, serving salad, hordourves, mini desserts, drinks, etc. During this time we met other guests who were also locals, some having the exact same home renovations we were doing, and we all showed pictures and compared notes. VERY “home-like” atmosphere. With an extended stay you run into the same people many times during the day. While sitting with my daughter waiting for her bus every morning, the guests we had met would stop and talk to us. Homewood Suites lives up to its name and is very “homey”. I would like to personally thank Riley and Chris for making this extended stay experience a wonderful “staycation” while our home was being completed. I will honestly miss their smiley faces every day and chatting with both of them. We would not hesitate to stay here again and we highly recommend this hotel to anyone needing a beautiful place to stay locally during home renovations or a vacation.

Super clean and amazing friendly staff. My go to for staying on long Island. It has a 24/7 access gym so that's always super convenient for me. The front desk is constantly busy so give the employees all the time they need and they will get to you. 100/10

When a six-foot tall person stands up from the green chair you saw at the pic. You hit your head directly on the lamp and suffer a neck injury.Your neck hurts when you turn it left and right or up and down because you injured your neck Therefore, anyone who wants to stay in this hotel must have either a physical therapist or a chiropractor.I wonder which naive engineer correctly mounted this long lamp on this table? The small sliced potatoes at breakfast tasted disgusting, like they were boiled in water instead of fried.Also, the bacon was not crispy, it was like it was boiled in water and put there.While all the other Hilton hotels we stayed at generally offer 24-hour hot coffee service, unfortunately this is not available here.As we have not seen in any other Hilton, if you come here with your car and there are two people, they charge each person a separate daily parking fee.