Hotel is huge. Room was clean. And the bed was soooo comfortable. Young lady at check in was a doll, very sweet. I'll be back when I just want to get away from home for a night or two. For rest and relaxation, peace and quiet.

We booked a room block here for our wedding and had a very positive experience overall. Their team was incredibly communicative and responsive throughout the entire process, which made planning much smoother. Emails were answered promptly, and whenever we had questions, someone was always available by phone to help. It really gave us peace of mind knowing we could rely on their team to stay on top of details and keep everything moving along. We especially appreciated their understanding and flexibility when it came to family members who were unable to attend due to circumstances going on in the world. Their compassion and professionalism during that time meant a lot to us. Overall, we found the team to be organized, accessible, and supportive throughout the process, and we’re grateful for the experience leading up to our wedding.

I won't be returning. They ignore request completely. I got food poisoning from their breakfast as did my 4 year old. Elevators are slow. Check in is at I believe 3 or 4 I didn't get in to our room until after 6. Not enough trash can on the floors. We were there for an event and there was a large bag of trash left in the lobby lounge for hours. I mean like overnight until around 5am-ish. Blankets are like 2 play toilet paper. Think things couch throw from 5 below. Now for a luxury hotel I was expecting so much better. I will stick the hampton inns and holiday inn of Long Island. This place never again.

I’ve been staying here for 3 weeks for an 11 week work trip. This week all of a sudden the incidentals charge went through the roof compared to the last 2 weeks. Front desk didn’t have an answer and didn’t care to explain. Then I went to the room which was absolutely disgusting, holes in the wall, all kinds of broken items, stains on the wall and disgusting hairs in sink and shower. Called from desk. Didn’t care. Sent email with pictures to managers email, no response. This may have been a nice place at one point but it’s awful now with management that apparently could care less about their customers. Very unfortunate.

Our experience working with the Hyatt regency Long Island on our room block for our upcoming March wedding was a positive one. The process was straightforward, and the team was helpful and easy to communicate with. We had the chance to speak with the General Manager, Director of sales, and the assistant director of sales, and each of them was professional, responsive, and accommodating. They answered our questions promptly and made sure the details were handled efficiently, which we really appreciated during the planning process. Overall, we are grateful for their knowledge, support and assistance. We are very much looking forward to our wedding weekend!

We booked the hotel block for our wedding along with the Sunday morning brunch at the Hyatt. Throughout the planning process, Brielle and her team were an absolute pleasure to deal with and helped us properly sort every guest room into the block. The staff ensured that all of the guests received their welcome bags, the hotel and rooms were clean, and the food and drinks were exactly what we needed. We would recommend the Hyatt to other wedding parties and I look forward to playing golf again at Windwatch next door.

I recently stayed at this hotel for a soccer tournament. While there were some bright spots, I'm giving this hotel 2 stars primarily due to a glaring issue that management has chosen not to address: the elevators. During my stay, the main elevators were so slow that the hotel posted signs directing guests to use the service elevator instead. At first, I assumed this was a temporary inconvenience. However, multiple staff members confirmed this has been an ongoing problem—for years. This is unacceptable. Management is knowingly subjecting both guests and their own employees to daily frustration over something as fundamental as vertical transportation. For a Hyatt Regency—a brand that should uphold certain standards—this level of negligence is truly disappointing. Functional elevators aren't a luxury amenity; they're basic infrastructure. On a positive note, the gym and pool were decent, and I was pleasantly surprised by the wine program—they serve Caymus by the glass, which you don't often see. I also want to specifically thank Kevin and Kayleigh in the breakfast room, who provided exceptional hospitality and took wonderful care of all the guests.

I had an incredible stay at Hyatt Regency hotel. The lobby is welcoming and spacious. Check in and out is quick and smooth. The rooms are clean and beds are super comfortable! The location of the hotel is in a quiet area and everything is about 13-20 min. Great spot! My favorite part was the breakfast! Everything was delicious ?! They offer so many options like quiche, waffles, bacon, sausage, oatmeal, fresh fruit, and more. Oh and don’t forget about the tea and coffee bar at the entrance. There is literally something for everyone. I specifically want to give a shout out to the INCREDIBLE dining room staff! Eddie and Kevin were AMAZING!!!! They are so attentive, welcoming, and made me feel at home. Thank you Eddie for being so kind. I appreciated how you remembered my orange/cranberry juice combo hahah. You guys are amazing and I was so happy to have chatted with you!!! You guys deserve 100000 starts ??! Also, big thanks to Kalie, Lilly, and Reina! Thank you thank you thank you. Best team ever! ? Thank you Hyatt Regency hotel! You have an incredible staff ?. Eddie and Kevin made my experience unforgettable. I would come back because of them specially. They deserve a raise and more. I look forward to my next stay. ?

I had the best stay at Hyatt regency in Long Island, the gym and bar are amazing and full of options for any need. The breakfast was absolutely fantastic with a lot to choose from and actually cooked unlike other hotels, the servers and staff were extremely helpful and polite, I’d like to make a special thank you to Eddie she was so respectful and nice and made me laugh and just really helpful explaining everything they had to offer. Definitely would recommend to all my family and friends and will be coming back for seconds ?

The hotel itself is very nice. Location is good. The rooms may be a bit older, but they are sufficient and comfortable. The breakfast service was absolutely wonderful. The staff were incredibly kind, welcoming, and attentive, which made me feel truly at home from the very first moment. Their warm attitude combined with a high level of professionalism created a relaxed and pleasant atmosphere every morning. I genuinely looked forward to breakfast every single day, not only because of the food, but mainly because of the people, specialy Kevin and Kalie (thank you guys!!!). It was clear that they truly cared about the guests and their comfort. Thank you for such a lovely and memorable start to each day, Kevin and Kalie ?? You are the reason I will definitely come back! L.