While we were incredibly grateful to be able to check in early, that is where the luck and gratitude ended. We found that the quality of this hotel was subpar especially when compared to the price. The carpeting and couches/chairs are all stained, the flooring is peeling in places, the bathroom sinks in all our rooms did not have a stopper, one of the sinks did not drain despite this, the shower had a large stain in the bottom, there were water stains on the ceiling of the one room and large panel missing from a chunk of the wall, two of our rooms had a couch while one only had a rolling desk chair despite us all selecting the same option and paying the same price, there were no parking spots left in the entire lot when we returned at the end of the night, we considered just driving all the way 3 hours home at midnight just because of how low quality the hotel situation was. The sheets were pilled from overuse and age, the curtains had paint on them. Everything was just bad. We would absolutely never stay here again and would not recommend to anyone. While we came in with incredibly reasonable expectations, we were severely disappointed. This hotel needs massive renovation or serious price discounting.

I will never be staying at the La Quinta again. Upon arrival, the lobby was filled with mattresses. We were told it was for a renovation. However, I was awoken by bed bugs crawling all over my pillow. I went to call the front desk to alert them to find that the phone was not operable. I had to run downstairs, only to be told that there was nothing they could do at the moment and that the supervisor would come in a few hours later. All of my bags had to be emptied and professionally cleaned, as bugs were found upon our return home. Bug bites were also found on our persons. Bed bug removal costs THOUSANDS of dollars. This can be a huge financial burden to families staying at your location. So to be told all of the mattresses were part of a “renovation” and then experience this was incredibly dishonest and disrespectful to all guests that were put at risk.

Stayed here again, 3rd time in a week, and Eugenia again was super friendly and helpful (forgot to mention her before!). The room was newly renovated, the price is right and Iove the very convenient location next to the airport. Best value/quality in the area, and all of the staff are top notch (most especially Eugenia!). _____ Perfect for what I needed, next to airport, solid value compared to other area hotels, clean rooms, free shuttle to airport. Robert and Raj at front desk were friendly and accomodating (and quick), Raj especially helped with a few special requests.

To my horror this hotel is seriously so unkept. Peeling walls, mold in shower, holes in the coffee cups. Rips and tears in furniture and walls. This is absolutely unacceptable! I’ve never stayed at such a dirty and unkept hotel as this particular one! I immediately video taped the damages upon arrival. I spoke to the front desk and here is their response: “Well, we are undergoing renovations next month!” What does THAT have to do with my paid stay THIS WEEK? No answer! Checking out tomorrow and staying at a reputable hotel on Long Island quickly!

My stay at La Quinta Inn was highly unsatisfactory and overpriced. The hallway carpets are stained and worn, while the lobby is cluttered with boxes of uninstalled fixtures. Both rooms I occupied were substandard: the first smelled of smoke with ripped carpeting, and the second featured an unstable toilet and a malfunctioning shower. The mattresses were as hard as wooden planks, and the breakfast—consisting only of bread and fruit—was an absolute joke. Despite the decent gym and laundry facilities, this property felt like a run-down motel rather than the hotel I paid for.

My husband and I have stayed here yearly for business, and this year was by far the worst experience we’ve ever had entirely due to the behavior of Steve at the front desk. Steve was extremely unprofessional, dishonest, and dismissive. We had multiple rooms booked specifically with king beds. He insisted this was not the case and claimed our room was booked as a double. We were forced to contact the individual who made our reservations, who confirmed directly with hotel confirmation that the rooms were booked as kings. Despite this, Steve continued to argue, lied about the reservation details, antagonized us, and even laughed off our concerns. His behavior was inappropriate, disrespectful, and completely unacceptable especially toward repeat guests who return year after year for business. This is not a property I would normally choose when paying out of pocket, but based on our past experiences here, we expected professionalism. Unfortunately, Steve’s conduct fell far below any acceptable standard of customer service. As a nurse and business owner, I understand how important professionalism and respect are when dealing with clients. I would never allow an employee to treat customers the way we were treated. Because of this experience, we will not be returning, which is extremely disappointing given our history with this location.

I really enjoyed staying here and will return again when I visit home. The rooms are cozy and the memory foam mattress was comfortable.. The rugs in the room as well as some other decor needs updating but, I can live with it overall... The toilet mount was very loose in my room. I'll notify the desk to get that fixed for safety but once again, minor. There's are no USB outlets as well so bring your plugs. But, I can live with that as well... Lotion, and shower gel are supplied and that is a plus too.. See you guys again.

Decent hotel overall, some aspects were very good, while others fell short (6.9/10). Stayed 7 nights in April. Had to change rooms a few days in due to there being almost no hot water (I tried persevering but by night three it hadn't improved). The next room was better, but even then, one shower I had was lukewarm at best. Spacious rooms. Beds were very good. Bathroom is a good size, with good towels. Shower spray and water pressure are good. TV had a good selection of channels. Staff were very good. Breakfast was basic but good (for context, I'm satisfied with a bowl of cereal or some toast). I felt considering the size of the hotel that the breakfast options were surprisingly limited. Good size breakfast room. Parking was good. I would consider staying again, as for the area the price paid ($107 total per night) represented good value. That said, any future decision would be based on reading current reviews to see if the hot water issue has been addressed.

One of the worst hotels I’ve stayed in. The carpet throughout the whole place was stained or peeling up. Key cards/readers don’t work most of the time (many other guests were having the same problem). The guest laundry barely cleans or drys clothes. The parking lot has no lines so when it’s busy parking can become a nightmare. I could go on and on. It’s obvious this place is minimally maintained and in dire need of a remodel. I would not stay here again.

From start to finish, my stay at the La Quinta was awesome! Sandra at the front desk is wonderful, the room is spacious and comfortable, and the complimentary shuttle to the LIRR station and the airport in Long Island is exactly what I needed. The shuttle is on-demand, 7:00am to 3:00pm and the driver is great! 10/10 and highly recommend! ?